There are 2 types of support available:
• Free support from other iMOD-users on the iMOD-forum;
It is our sincere hope that all your questions regarding iMOD and its applications will be answered on the iMOD-forum. Visit https://oss.deltares.nl/web/imod/forum_principles.
The forum can be used to:
– exchange ideas and experiences with the other iMOD-users,
– post a question or look for answers on questions posted earlier,
– report a problem.
The Deltares-executables are available free-of-charge and do not include Deltares high-level support and Deltares cannot guarantee that your question will be answered on the community forum by iMOD-community members.
• Contracted high-level support;
For those looking for high-level support and answers within a certain guaranteed timespan Deltares offers contracted support: please have a look at our support-section for info on the iMOD Service Package
Any questions? Contact the help-desk firstname.lastname@example.org.